The Use of Cognitive Mapping for Information Requirements Analysis.

Author List: Montazemi, A.R.; Conrath, D.W.;
MIS Quarterly, 1986, Volume 10, Issue 1, Page 45-56.
To complement and augment the present methods used for information requirements analysis, the application of cognitive mapping is introduced. The proposed technique, which involves the recognition of cause and effect relationships, appears to provide three benefits. It aids in the identification of irrelevant data. It can be used to evaluate the factors that affect a given class of decisions. And, most importantly, it enhances the overall understanding of a decision maker's environment, particularly when it is ill-structured. These observations are supported by a real world application of the approach to the evaluation of the performance of insurance claim representatives.
Keywords: cognitive mapping; decision analysis.; information evaluation; Information requirements analysis
Algorithm:

List of Topics

#44 0.259 approach analysis application approaches new used paper methodology simulation traditional techniques systems process based using proposed method present provides various
#225 0.125 information environment provide analysis paper overall better relationships outcomes increasingly useful valuable available increasing greater regarding levels decisions viewed relative
#60 0.122 analysis techniques structured categories protocol used evolution support methods protocols verbal improve object-oriented difficulties analyses category benchmark comparison provided recognition
#272 0.115 requirements analysts systems elicitation techniques analysis process technique understanding determination analyst acquisition interview development used semantic results knowledge structured effectiveness
#8 0.105 decision making decisions decision-making makers use quality improve performance managers process better results time managerial task significantly help indicate maker
#26 0.076 business large organizations using work changing rapidly make today's available designed need increasingly recent manage years activity important allow achieve
#173 0.066 effect impact affect results positive effects direct findings influence important positively model data suggest test factors negative affects significant relationship
#205 0.055 cognitive style research rules styles human individual personality indicates stopping users composition analysis linguistic contextual certain differences preferred theoretical activity