User Response to an Online Information System: A Field Experiment.

Author List: Franz, Charles R.; Robey, Daniel; Koeblitz, Robert R.;

MIS Quarterly, 1986, Volume 10, Issue 1, Page 29-42.

This study examines the impact of an information system on user attitudes and perceptions of job characteristics. These impacts were assessed with a quasi-experimental research design for a sample of nurses in a major urban hospital. After testing for and rejecting possible confounding influences of the pretest scores, comparisons were made between pre-implementation and post-implementation attitudes and perceptions. Results showed little change in job perceptions and no significant change in attitudes toward the system. The importance of these findings is discussed within the context of alternative models for explaining the organizational impacts of information systems.

Keywords: Computer systems implementation; organizational impacts; project management

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List of Topics

#275	0.424	perceptions attitudes research study impacts importance perceived theory results perceptual perceive perception impact relationships basis significant positive reported common individuals
#276	0.275	satisfaction information systems study characteristics data results using user related field survey empirical quality hypotheses important success various indicate tested
#185	0.079	change organizational implementation case study changes management organizations technology organization analysis successful success equilibrium radical efforts initiatives managing resistance individuals
#298	0.062	job employees satisfaction work role turnover employee organizations organizational information ambiguity characteristics personnel stress professionals conflict organization intention variables systems