The Impact of Role Variables on IS Personnel Work Attitudes and Intentions.

Author List: Baroudi, Jack J.;

MIS Quarterly, 1985, Volume 9, Issue 4, Page 341-356.

This study examines the antecedents of job satisfaction, commitment, and turnover intentions for 229 information systems (IS) personnel employed within several industries. The antecedents studied include boundary spanning, role ambiguity, and role conflict. A model of these variables was built and tested using path analysis. Role ambiguity was found to be the most dysfunctional variable for IS personnel, accounting for 10.3%, 20.2% and 22.2% of the variance in turnover intentions, commitment, and job satisfaction. This information is used to make recommendations to IS management. Finally, recommendations and directions are suggested regarding future research.

Keywords: boundary spanning.; IS personnel; job satisfaction; MIS management; role ambiguity; role conflict

Algorithm:

List of Topics

#298	0.568	job employees satisfaction work role turnover employee organizations organizational information ambiguity characteristics personnel stress professionals conflict organization intention variables systems
#209	0.154	results study research information studies relationship size variables previous variable examining dependent increases empirical variance accounting independent demonstrate important addition
#286	0.127	success model failure information impact variables failures delone suggested dimensions mclean reasons variable finally categories years recommendations benefits studies identify