Modeling Team Processes: Issues and a Specific Example.

Author List: Rao, H. Raghav; Chaudhury, Abhijit; Chakka, M.;
Information Systems Research, 1995, Volume 6, Issue 3, Page 255-285.
This paper develops a perspective to modeling team processes by drawing on concepts from team theory, and the informational processing and organizational paradigms. In such a perspective, humans and their interactions in a team are modeled as objects in a computerized environment. The behavior of the objects are specified in terms of the executable programs. A simulation testbed is described. Various information structures for team decision making in an example financial domain are examined. Questions regarding the relationship between information structure (who (knows) what, when, and how (the information is used)) and team performance are studied for the example. Thus this study can be seen as a step in the translation of behavioral and normative viewpoints of team decision making into a computational framework. The results indicate that there are complex relationships between information structure and team performance. The conventional wisdom relating improved performance to more information is not always true. The experiments demonstrate several situations of team interaction where more information can lead to dysfunctional effects.
Keywords: Computational Modeling; Information Structure; Team Performance; Team Processes
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#87 0.142 team teams virtual members communication distributed performance global role task cognition develop technology involved time individual's affects project geographically individuals
#170 0.129 information processing needs based lead make exchange situation examined ownership analytical improved situations changes informational examine developed receive perceptions facilitates
#77 0.097 information systems paper use design case important used context provide presented authors concepts order number various underlying implementation framework nature
#184 0.083 modeling models model business research paradigm components using representation extension logical set existing way aspects issues current integrated languages traditional
#188 0.082 processes interaction new interactions temporal structure research emergent process theory address temporally core discussion focuses area underlying deep structures way
#114 0.075 performance firm measures metrics value relationship firms results objective relationships firm's organizational traffic measure market study improve accounting measuring aggregate
#111 0.064 e-government collective sociomaterial material institutions actors practice particular organizational routines practices relations mindfulness different analysis ways draw agencies drawing ideas
#8 0.052 decision making decisions decision-making makers use quality improve performance managers process better results time managerial task significantly help indicate maker