A Survey of the MIS and Telecommunications Activities of Major Business Firms.

Author List: Kriebel, Charles H.; Strong, Diane M.;

MIS Quarterly, 1984, Volume 8, Issue 3, Page 171-178.

This paper presents results obtained from a survey of major business firms in a large metropolitan area done as part of a telecommunications systems research project. The goal of this study involved determining the telecommunication technologies and services currently used by business firms. The results show that firms are using intelligent terminals, satellites, microwave, local area networks, etc., and they are using these technologies for electronic mail, decision support system activities, and limited use of video teleconferencing. Information resource management in most of these firms is centralized. Hands-on use of terminals by managers and professionals does not appear as widespread as commonly publicized to date.

Keywords: electronic mail systems; MIS planning; telecommuting

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List of Topics

#86	0.207	methods information systems approach using method requirements used use developed effective develop determining research determine assessment useful series critical existing
#168	0.116	firms firm financial services firm's size examine new based result level including results industry important account does suggests characterize limited
#231	0.116	information management data processing systems corporate article communications organization control distributed department capacity departments major user hardware cost applications expansion
#68	0.051	business units study unit executives functional managers technology linkage need areas information long-term operations plans mission large understand knowledge current