Chauffeured Versus End User Access to Commercial Databases: The Effects of Task and Individual Differences.

Author List: Culnan, Mary J.;
MIS Quarterly, 1983, Volume 7, Issue 1, Page 55-67.
This field study investigated the task and individual characteristics of 184 professionals who accessed commercial database services to acquire external information directly (as "end users") or through an intermediary ("chauffeur"). Chauffeured access appears to be most appropriate when the individual has a one-time need for new information while direct access appears to be most appropriate when a database is used on a regular basis by the same individual. The results of this study are consistent with prior research which suggests that multiple access arrangements are necessary in order for organizations to make effective use of these and other types of online database systems.
Keywords: information management; Information storage and retrieval; organizational theory; system use
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#42 0.188 perceived results study field individual support effects microcomputer pressure external usefulness test psychological obligations characteristics variables indicate existence availability investigating
#281 0.178 database language query databases natural data queries relational processing paper using request views access use matching automated semantic based languages
#159 0.150 systems information objectives organization organizational development variety needs need efforts technical organizations developing suggest given effective designing lack help recent
#134 0.136 users end use professionals user organizations applications needs packages findings perform specialists technical computing direct future selection ability help software
#112 0.109 services service network effects optimal online pricing strategies model provider provide externalities providing base providers fee complementary demand offer derive
#58 0.051 internal external audit auditing results sources closure auditors study control bridging appears integrity manager effectiveness auditor controls facilitating boundaries potential