Cost/Benefit Analysis of Computer Based Message Systems.

Author List: Montgomery, Ian; Benbasat, Izak;

MIS Quarterly, 1983, Volume 7, Issue 1, Page 1/14/2017.

This article provides a review and synthesis of the recent literature in computer based message systems (CBMS). It describes the problems associated with the current methods of communication and discusses how CBMS attempts to solve these problems. The article then presents some estimates of the costs of CBMS and potential problems that could slow down the implementation of these systems. The article concludes by outlining a methodology for developing CBMS.

Keywords: electronic mail; Message systems; office automation; telecommunications

Algorithm:

List of Topics

#292	0.211	information research literature systems framework review paper theoretical based potential future implications practice discussed current concept propositions findings provided extant
#119	0.206	implementation systems article describes management successful approach lessons design learned technical staff used effort developed organization experiences large managing discusses
#63	0.199	mis problems article systems management edp managers organizations ;br> data survey application examines need experiences recent organization reports departments oriented
#44	0.129	approach analysis application approaches new used paper methodology simulation traditional techniques systems process based using proposed method present provides various
#203	0.085	communication media computer-mediated e-mail richness electronic cmc mail medium message performance convergence used communications messages face-to-face findings participants results work
#258	0.052	information proximity message seeking perceived distance communication overload context geographic dispersed higher geographically task contexts recipient face-to-face temporal safe dyadic