An Assessment of the Concept of Decision Support Systems as Viewed by Senior-Level Executives.

Author List: Alavi, Maryam;
MIS Quarterly, 1982, Volume 6, Issue 4, Page 1/9/2017.
This article describes a study performed to (1) investigate senior executives' perceptions of decision support systems concepts, and (2) identify executives' needs and desired benefits related to decision support systems. A series of indepth interviews was conducted with senior-level industrial executives. The findings suggest three guidelines for the design of effective decision support systems: (1) executive users should be directly involved in the development and evaluation of the initial design concept, (2) if possible, a prototype should be built before developing the full-scale system, and (3) the decision support system should provide capabilities for complexity coping, conflict resolution, and uncertainty reduction.
Keywords: decision support systems; executives’ requirements for decision support
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#113 0.234 support decision dss systems guidance process making environments decisional users features capabilities provide decision-making user paper findings systems.decision components computer-based
#287 0.164 design systems support development information proposed approach tools using engineering current described developing prototype flexible built architecture environment integrated designing
#85 0.124 executive information article systems presents eis executives overview computer-based scanning discusses investigation support empirical robert executive's keys richard managerial chief
#159 0.074 systems information objectives organization organizational development variety needs need efforts technical organizations developing suggest given effective designing lack help recent
#157 0.071 evaluation effectiveness assessment evaluating paper objectives terms process assessing criteria evaluations methodology provides impact literature potential important evaluated identifying multiple
#51 0.056 results study research experiment experiments influence implications conducted laboratory field different indicate impact effectiveness future participants evidence test controlled involving