MIS Quarterly, 1981, Volume 5,
Issue 2, Page 1/10/2017.
Today's Decision Support Systems (DSS) are almost invariably designed to function in rational, or rationalized, decision making environments. Many organizational environments, such as political environments or garbage can environments, are more accurately portrayed, however, with models other than the Rational Model. Can DSS be useful in such environments? What are the boundary conditions for the application of DSS? These are the questions addressed in this article. The purposes of this article are to examine the nature of organizational decision environments and to examine the nature of the DSS that might be specifically designed to assist managers who find themselves operating in these environments Before proceeding to these tasks, it will be useful to put DSS into some perspective. First, let us remind ourselves of what we all know but sometimes forget: every manager has and uses a management information system (an mis), a combination of information sources and channels, and procedures for drawing on these sources and channels.
Keywords: decision making; Decision support systems; information requirements; organizational behavior.