Changing the Competitive Landscape: Continuous Innovation Through IT-Enabled Knowledge Capabilities.

Author List: Joshi, K. D.; Chi, Lei; Datta, Avimanyu; Han, Shu;
Information Systems Research, 2010, Volume 21, Issue 3, Page 472-495.
We theoretically and empirically investigate the relationship between information technology (IT) and firm innovation. Invoking absorptive capacity (ACAP) theory, we introduce and develop the concepts of three types of IT-enabled knowledge capabilities. Firm innovation is examined through two observable innovation outcomes: patents, and new product and service introductions. These innovation outcomes are often labeled as competitive actions aggressively undertaken by firms to gain market share or to achieve profitability. We use secondary data about IT-enabled knowledge capabilities and innovation outcomes of 110 firms. Our data results provide strong support for our main assertion that knowledge capabilities that are enhanced through the use of IT contribute to firm innovation. The study's findings suggest that the three types of IT-enabled knowledge capabilities have differential effects on firm innovation. This study substantially contributes to the information systems (IS) research, methodology, and practice in multiple ways.
Keywords: absorptive capacity; business value of IT; competitive impacts of IS; firm innovation; IT-enabled knowledge capability; knowledge management; strategic management of IT
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#59 0.268 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#93 0.217 performance results study impact research influence effects data higher efficiency effect significantly findings impacts empirical significant suggest outcomes better positive
#53 0.130 knowledge application management domain processes kms systems study different use domains role comprehension effective types draw scope furthermore level levels
#210 0.117 innovation innovations innovative organizing technological vision disruptive crowdsourcing path implemented explain base opportunities study diversity taking actors practice shape creation
#237 0.078 boundary practices capacity new boundaries use practice absorptive organizational technology work field multiple study objects actors actor theory practical spanning
#128 0.056 dynamic time dynamics model change study data process different changes using longitudinal understanding decisions develop temporal reveal associated state identifies