Assimilation of Interorganizational Business Process Standards.

Author List: Bala, Hillol; Venkatesh, Viswanath;
Information Systems Research, 2007, Volume 18, Issue 3, Page 340-362.
Organizations have not fully realized the benefits of interorganizational relationships (IORs) due to the lack of cross-enterprise process integration capabilities. Recently, interorganizational business process standards (IBPS) enabled by information technology (IT) have been suggested as a solution to help organizations overcome this problem. Drawing on three theoretical perspectives, i.e., the relational view of the firm, institutional theory, and organizational inertia theory, we propose three mechanisms—relational, influence, and inertial—to explain the assimilation of IBPS in organizations. We theorize that these mechanisms will have differential effects on the assimilation of IBPS in dominant and nondominant firms. Using a cross-case analysis based on data from 11 firms in the high-tech industry, we found evidence to support our propositions that relational depth, relationship extendability, and normative pressure were important for dominant firms while relational specificity and influence mechanisms (coercive, mimetic, and normative pressures) were important for nondominant firms. Inertial mechanisms, i.e., ability and willingness to overcome resource and routine rigidities, were important for both dominant and nondominant firms.
Keywords: assimilation; business process; deployment; firm dominance; institutional influences; interorganizational relationships; interorganizational system; organizational inertia; process standards; relational view of the firm
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#59 0.210 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#108 0.166 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#24 0.144 institutional pressures logic theory normative embedded context incumbent contexts forces inertia institutionalized environment pressure identify mimetic dominant coupling board newly
#76 0.126 governance relational mechanisms bpo rights process coordination outsourcing contractual arrangements technology benefits view informal business formal exchange hybrid complementarity flexibility
#117 0.119 standards interorganizational ios standardization standard systems compatibility effects cooperation firms industry benefits open interoperability key heterogeneous vertical propose vendors collective
#154 0.063 memory support organizations information organizational requirements different complex require development provides resources organization paper transactive depth process outside difficult breadth
#147 0.050 process problem method technique experts using formation identification implicit analysis common proactive input improvements identify traditional stages identifying explicit setting