You Can't Bribe a Computer: Dealing with the Societal Challenge of Corruption Through ICT

Author List: Srivastava, Shirish C.; Teo, Thompson S. H.; Devaraj, Sarv;
MIS Quarterly, 2016, Volume 40, Issue 2, Page 511-526.
Despite the influence of information and communication technologies (ICTs) on enhancing transparency and fairness, there is limited theoretical understanding of how ICT affects corruption. Adopting an institutional perspective, we conceptualize the mechanisms through which e-government influences corruption in a nation. Specifically, we theorize the relationship between e-government and corruption at two levels: (1) base corruption observed in national institutions (political, legal, and media institutions), and (2) permeated corruption in the national stakeholder service systems (business and citizen systems). Using panel data from 63 countries over a 4-year period, we test the direct and mediated effects of e-government on corruption in national institutions and stakeholder service systems, respectively. This exploratory study provides preliminary insights into the mechanisms through which corruption manifests in a nation and demonstrates how e-government can be helpful in alleviating it. In addition, the study offers important implications that we believe will be instrumental in stimulating future research on the subject.
Keywords: Corruption; e-government; institutions; ICT impact; base corruption; permeated corruption; stakeholder service systems
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#111 0.234 e-government collective sociomaterial material institutions actors practice particular organizational routines practices relations mindfulness different analysis ways draw agencies drawing ideas
#116 0.225 research study influence effects literature theoretical use understanding theory using impact behavior insights examine influences mechanisms specifically context perspective findings
#164 0.096 countries global developing technology international country developed national economic policy domestic study foreign globalization world government nations innovative technological especially
#158 0.086 capital social ict communication rural icts cognitive society information well-being relational india societal empirically create develop disadvantaged technologies explore china
#173 0.085 effect impact affect results positive effects direct findings influence important positively model data suggest test factors negative affects significant relationship
#211 0.071 service services delivery quality providers technology information customer business provider asp e-service role variability science propose logic companies especially customers