A Temporally Situated Self-Agency Theory of Information Technology Reinvention

Author List: Nevo, Saggi; Nevo, Dorit; Pinsonneault, Alain;
MIS Quarterly, 2016, Volume 40, Issue 1, Page 157-186.
Our knowledge of how users reinvent information technologies (IT) in ways that depart from their intended purposes to achieve new goals is relatively limited. Drawing on a human agency theory that situates actors in the flow of time, this paper develops a theory of IT reinvention. It identifies the key subprocesses of IT reinvention, describes two patterns of reinvention (performance-oriented and mastery-oriented), and explains how the present and the past influence the ambiguities, demands, and dilemmas inherent to each pattern. The outcomes associated with each pattern of IT reinvention are also discussed. The paper provides the theoretical foundations to understand how users reinvent IT as well as new insights into a broader range of post-adoption behaviors.
Keywords: IT reinvention; human agency; temporal orientation; prospective technological capabilities; mastery goals; performance goals; post-adoption; technology adaptation; process theory; innovation diffusion
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#163 0.184 critical realism theory case study context affordances activity causal key identifies evolutionary history generative paper events lead mechanisms evolution change
#49 0.182 adoption diffusion technology adopters innovation adopt process information potential innovations influence new characteristics early adopting set compatibility time initial current
#110 0.158 theory theories theoretical paper new understanding work practical explain empirical contribution phenomenon literature second implications different building based insights need
#284 0.100 users user new resistance likely benefits potential perspective status actual behavior recognition propose user's social associated existing base using acceptance
#129 0.087 expert systems knowledge knowledge-based human intelligent experts paper problem acquisition base used expertise intelligence domain inductive rules machine artificial task
#188 0.079 processes interaction new interactions temporal structure research emergent process theory address temporally core discussion focuses area underlying deep structures way
#204 0.059 goals goal research setting achieve accounting behavior multiple meet make constraints differing ability particularly association set single conflicting promotes and/or
#80 0.054 organizations new information technology develop environment challenges core competencies management environmental technologies development emerging opportunities levels based change business technical