Antecedents and Consequences of Internet Use in Procurement: An Empirical Investigation of U.S. Manufacturing Firms.

Author List: Mishra, Abhay Nath; Konana, Prabhudev; Barua, Anitesh;
Information Systems Research, 2007, Volume 18, Issue 1, Page 103-120.
This paper examines the antecedents and consequences of Internet use in the procurement process. Drawing upon the resource-based view (RBV) of the firm and the technology, organization, and environment framework, we develop an integrative model that examines the antecedents and consequences of Internet use in two stages--the search stage and the order initiation and completion (OIC) stage--of the procurement process. The model enables us to deconstruct both the usage and the performance aspects of information technology (IT) in business processes, and to provide insights into the enablers of use and business value. The model is estimated with survey data from 412 firms. Our results suggest that while some resources, such as procurement-process digitization, influence Internet use in both the procurement stages, other resources, such as the diversity of organizational procurement knowledge, impact Internet use in only one stage. We also find that Internet use in the OIC stage has a more significant impact on procurement-process performance than use in search. This study extends the digital capabilities and firm performance literature in the context of electronic procurement. This study also contributes to the small but emerging stream of literature that investigates antecedents, the extent, and implications of IT use holistically.
Keywords: B2B electronic commerce; business value of IT use; electronic procurement; IT adoption and use; procurement-process digitization; resource-based view
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#59 0.194 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#116 0.169 research study influence effects literature theoretical use understanding theory using impact behavior insights examine influences mechanisms specifically context perspective findings
#241 0.137 information stage stages venture policies ewom paper crowdfunding second influence revelation funding cost important investigation ventures session studied electronic multiple
#174 0.121 use support information effective behaviors work usage examine extent users expertise uses longitudinal focus routine revealed volume constructs contributes operations
#212 0.076 business digital strategy value transformation economy technologies paper creation digitization strategies environment focus net-enabled services processes insights challenges key response
#20 0.068 procurement firms strategy marketing unified customers needs products strategies availability informedness proprietary purchase resonance policies open-source compatible competitors differentiation involve
#228 0.052 internet peer used access web influence traditional fraud world ecology services impact cases wide home studies addition choice 2008 telephone
#108 0.050 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#144 0.050 knowledge transfer management technology creation organizational process tacit research study organization processes work organizations implications practice explicit models consultants transfers