Understanding the Impact of Collaboration Software on Product Design and Development.

Author List: Banker, Rajiv D.; Bardhan, Indranil R.; Asdemir, Ozer;
Information Systems Research, 2006, Volume 17, Issue 4, Page 352-373.
Prior research suggests that supply chain collaboration has enabled companies to compete more efficiently in a global economy. We investigate a class of collaboration software for product design and development called collaborative product commerce (CPC). Drawing on prior research in media richness theory and organizational science, we develop a theoretical framework to study the impact of CPC on product development. Based on data collected from 71 firms, we test our research hypotheses on the impact of CPC on product design quality, design cycle time, and development cost. We find that CPC implementation is associated with greater collaboration among product design teams. This collaboration has a significant, positive impact on product quality and reduces cycle time and product development cost. Further analyses reveal that CPC implementation is associated with substantial cost savings that can be attributed to improvements in product design quality, design turnaround time, greater design reuse, and lower product design documentation and rework costs.
Keywords: collaboration software; collaborative product commerce; new product development
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#89 0.203 product products quality used characteristics examines role provide goods customization provides offer core sell key potential stronger insights design initial
#108 0.137 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#151 0.121 costs cost switching reduce transaction increase benefits time economic production transactions savings reduction impact services reduced affect expected optimal associated
#270 0.103 design designs science principles research designers supporting forms provide designing improving address case little space criteria methods increasing synthesis designer
#296 0.092 collaboration support collaborative facilitation gss process processes technology group organizations engineering groupware facilitators use work tool address practitioners focused develop
#90 0.081 development life cycle prototyping new stages routines stage design experiences traditional time sdlc suggested strategies rapid effort integrated needs techniques