Information Systems Research, 2006, Volume 17,
Issue 4, Page 327-331.
Across the global economy, we are witnessing a dramatic transformation toward a services economy. At the same time, advances in information technologies provide significant opportunities for digitization of services and the development of services management thinking within the information systems community. This note aims to stimulate attention toward the promising research and teaching opportunities for information systems scholars in the domain of digitized services innovation, management, and use.
Keywords: digitized services management; service orchestration; service-oriented architecture; services management