Service-Oriented Methodology for Systems Development.

Author List: Keith, Mark; Demirkan, Haluk; Goul, Michael;
Journal of Management Information Systems, 2013, Volume 30, Issue 1, Page 227-260.
Despite advances in software development practices, organizations struggle to implement methodologies that match the risk in a project environment with needed coordination capabilities. Plan-driven and agile software development methodologies each have strengths and risks. However, most project environments cannot be classified as entirely "risky" or "stable," suggesting the need for hybrid approaches. We leverage a design science approach to implement a novel hybrid methodology based on concepts from the service-oriented paradigm. We motivate the approach using theory on interdependence and coordination, and design the methodology using theory on modularity and service-dominant logic. We also examine the effects of its adoption at a large electrical power company over a three-year period. The results imply that service-oriented theory should be applied to the human processes involved in systems development in order to achieve better fit between project risk, interdependencies, and the selected methodology(ies) in order to improve overall project performance.
Keywords: design science; modularization; project management; service orientation
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#294 0.239 development systems methodology methodologies information framework approach approaches paper analysis use presented applied assumptions based proposed described examines basis proposes
#152 0.123 software development process performance agile processes developers response tailoring activities specific requirements teams quality improvement outcomes productivity improve fit maturity
#165 0.121 uncertainty contingency integration environmental theory data fit key using model flexibility perspective environment perspectives high conditions processing examine issue uncertain
#211 0.117 service services delivery quality providers technology information customer business provider asp e-service role variability science propose logic companies especially customers
#180 0.111 multiple elements process environments complex integrated interdependencies design different developing integration order approach dialogue framework capabilities settings building focus distinct
#135 0.074 project projects development management isd results process team developed managers teams software stakeholders successful complex develop contingencies problems greater planning
#26 0.057 business large organizations using work changing rapidly make today's available designed need increasingly recent manage years activity important allow achieve