Going Concerns: The Governance of Interorganizational Coordination Hubs.

Author List: Markus, M. Lynne; Bui, Quang Neo;

Journal of Management Information Systems, 2012, Volume 28, Issue 4, Page 163-198.

Business-to-business interactions are increasingly conducted through interorganizational coordination hubs, in which standardized information technology-based platforms provide data and business process interoperability for interactions among the organizations in particular industrial communities. Because the governance of interorganizational arrangements is believed to affect their efficiency and effectiveness, this paper explores how and why interorganizational coordination hubs are governed. Analysis of relevant prior theory and case examples shows that coordination hub governance is designed to balance the sometimes conflicting needs for capital to invest in new technology, for participation of industry members, and for the protection of data resources. Findings suggest that the governance of interorganizational coordination hubs is not the starkly categorical choice between collective (member-owned) and investor-owned forms as suggested by prior theory. Instead, many hybrid arrangements are observed in the five examined cases. Future theoretical development and empirical research are needed to understand the increasingly important phenomenon of coordination hub governance.

Keywords: case study; coordination hubs; corporate governance; interorganizational relationships; IT investment; IT standards; trust

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List of Topics

#76	0.204	governance relational mechanisms bpo rights process coordination outsourcing contractual arrangements technology benefits view informal business formal exchange hybrid complementarity flexibility
#117	0.139	standards interorganizational ios standardization standard systems compatibility effects cooperation firms industry benefits open interoperability key heterogeneous vertical propose vendors collective
#256	0.139	coordination mechanisms work contingencies boundaries temporal coordinating vertical associated activities different coordinate suggests dispersed coordinated horizontal relative demand spatial hours
#110	0.096	theory theories theoretical paper new understanding work practical explain empirical contribution phenomenon literature second implications different building based insights need
#126	0.088	data database administration important dictionary organizations activities record increasingly method collection records considered perturbation requirements special level efforts administrators analyzed
#220	0.088	research study different context findings types prior results focused studies empirical examine work previous little knowledge sources implications specifically provide