Using Enterprise Architecture Standards in Managing Information Technology.

Author List: Boh, Wai Fong; YELLIN, DANIEL;
Journal of Management Information Systems, 2006, Volume 23, Issue 3, Page 163-207.
Organizations increasingly need to build an enterprise-wide capability to leverage technology that is distributed in different business units. Some organizations establish enterprise architecture (EA) standards to enable greater compatibility of information technology (IT) components and integration of applications and data across the enterprise. Through a firm-level survey, we sought to answer two key questions about the use of EA standards: (1) How do different governance mechanisms affect the use of EA standards? and (2) To what extent does the use of EA standards help organizations to improve the sharing and integration of IT resources across the enterprise? We identified four key governance mechanisms for EA standards management and examined how each mechanism affected the use of EA standards. We also examined how the use of EA standards affects the management of IT infrastructure, applications, and data resources across business units. Our empirical results showed that the use of EA standards is effective in helping organizations to better manage their IT resources. Our study also provides detailed insights into how organizations can set up governance mechanisms to facilitate the use of EA standards in achieving enterprise-wide goals.
Keywords: enterprise architecture;information systems governance;information technology architecture;organizational standards
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#59 0.178 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#250 0.172 enterprise improvement organizations process applications metaphors packaged technology organization help knows extends improved overcoming package learning better evolution build lead
#117 0.153 standards interorganizational ios standardization standard systems compatibility effects cooperation firms industry benefits open interoperability key heterogeneous vertical propose vendors collective
#0 0.098 information types different type sources analysis develop used behavior specific conditions consider improve using alternative understanding data available main target
#76 0.094 governance relational mechanisms bpo rights process coordination outsourcing contractual arrangements technology benefits view informal business formal exchange hybrid complementarity flexibility
#174 0.091 use support information effective behaviors work usage examine extent users expertise uses longitudinal focus routine revealed volume constructs contributes operations
#133 0.062 data predictive analytics sharing big using modeling set power inference behavior explanatory related prediction statistical generated substantially novel building million