Information Systems Success in the Context of Different Corporate Cultural Types: An Empirical Investigation.

Author List: Bradley, Randy V.; Pridmore, Jeannie L.; Byrd, Terry Anthony;
Journal of Management Information Systems, 2006, Volume 23, Issue 2, Page 267-294.
Previous studies surrounding the DeLone and McLean model of information systems (IS) success have called for future research and further examination of its measure in different contexts. We draw from the literature on strategic IS planning and organizational culture to contextualize the DeLone and McLean model. There is some evidence that a high-quality information technology (IT) plan leads to system success; therefore, we empirically examine the inclusion of the IT plan quality construct as an antecedent to IS success. We also empirically examine the relationships among constructs in the model of IS success in the context of different corporate cultural types' entrepreneurial and formal. The results provide strong support for the research model and suggest that variations in IS success are explained by the quality of the IT plan and the corporate culture exhibited by a firm. We discuss implications related to our finding that IT plan quality has a greater impact on IS success in organizations that exhibit an entrepreneurial corporate culture than in those that exhibit a formal corporate culture. Furthermore, we discuss how the relationships in the DeLone and McLean model of IS success differ in diverse corporate cultural types and the meaning of these differences.
Keywords: impact of information systems use; information technology plan quality
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#286 0.224 success model failure information impact variables failures delone suggested dimensions mclean reasons variable finally categories years recommendations benefits studies identify
#59 0.151 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#108 0.136 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#159 0.112 systems information objectives organization organizational development variety needs need efforts technical organizations developing suggest given effective designing lack help recent
#28 0.103 cultural culture differences cross-cultural states united status national cultures japanese studies japan influence comparison versus china participants country singapore diverse
#220 0.094 research study different context findings types prior results focused studies empirical examine work previous little knowledge sources implications specifically provide
#115 0.074 quality different servqual service high-quality difference used quantity importance use measure framework impact assurance better include means van dimensions assessing