Collaborative Activities in Virtual Settings: A Knowledge Management Perspective of Telemedicine.

Author List: Paul, David L.;
Journal of Management Information Systems, 2006, Volume 22, Issue 4, Page 143-176.
Advances in information and communications technology have made possible collaborative activities in virtual settings. Virtual settings can significantly expand the knowledge resources available, yet they also create additional challenges to the already difficult activities of collaborating. The purpose of this research is to provide a better understanding of how collaborative activities in virtual settings enable the different parties to achieve their desired objectives by examining them from a knowledge management perspective. Three aspects of knowledge management—knowledge transfer, knowledge discovery, and knowledge creation—are examined in the context of telemedicine projects. The findings indicate that an association exists between the types of collaborative activities engaged in virtual settings and the effects such projects are perceived as having. While this research focuses only on virtual collaborative activities in health care, it is likely that these findings are applicable to other industries engaged in such activities in virtual settings.
Keywords: collaboration; knowledge management; telemedicine; virtual teams
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List of Topics

#144 0.210 knowledge transfer management technology creation organizational process tacit research study organization processes work organizations implications practice explicit models consultants transfers
#120 0.189 virtual world worlds co-creation flow users cognitive life settings environment place environments augmented second intention spatial interactivity ownership objects immersive
#220 0.138 research study different context findings types prior results focused studies empirical examine work previous little knowledge sources implications specifically provide
#269 0.123 participation activities different roles projects examined outcomes level benefits conditions key importance isd suggest situations contextual furthermore benefit levels focus
#265 0.116 collaborative groups feedback group work collective individuals higher effects efficacy perceived tasks members environment writing experiment did task intelligence compared