An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices.

Author List: Alavi, Maryam; KAYWORTH, TIMOTHY R.; Leidner, Dorothy E.;
Journal of Management Information Systems, 2005, Volume 22, Issue 3, Page 191-224.
Knowledge management to facilitate the creation, storage, transfer, and application of knowledge in organizations has received wide attention in practice and research in the past several years. Often cited as a significant challenge in knowledge management practices is the issue of organizational culture. Although many studies raise the issue of organizational culture's influence on knowledge management success, few investigate the way in which this influence manifests itself. This paper aims to explore how organizational culture influences knowledge management practices. Using a case study method, we examine the cultural values and knowledge management approaches within a large global information services company and one of its knowledge communities. The findings highlight the influence of culture on the use of knowledge management technologies and the outcomes of such use.
Keywords: impact of culture on knowledge management; knowledge management; knowledge management tools; organizational culture; values in organizations
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#144 0.254 knowledge transfer management technology creation organizational process tacit research study organization processes work organizations implications practice explicit models consultants transfers
#252 0.203 management practices technology information organizations organizational steering role fashion effective survey companies firms set planning focus committees executives managing committee
#116 0.192 research study influence effects literature theoretical use understanding theory using impact behavior insights examine influences mechanisms specifically context perspective findings
#28 0.100 cultural culture differences cross-cultural states united status national cultures japanese studies japan influence comparison versus china participants country singapore diverse
#27 0.074 secondary use primary data outcomes objective ways analysis range addresses development purpose budget past outcome wide direct generating occurs desired
#293 0.056 values culture relationship paper proposes mixed responsiveness revealed specific considers deployment results fragmentation simultaneously challenges explain attribute building indicated obtain