Author List: Mitra, Sabyasachi;
Journal of Management Information Systems, 2005, Volume 22, Issue 2, Page 279-300.
This research provides empirical evidence of the role of information technology (IT) as an enabler of growth in firms. We postulate that as a firm grows larger, a superior IT infrastructure increases the productivity of other inputs by controlling the complexity-related costs that the firm incurs as it increases in size. In the empirical analysis to support this view, we find that firms with high-growth expectations increase their IT spending as their free cash flow increases, whereas low-growth firms maintain a constant level of IT spending, irrespective of their free cash flow. Further, we analyze the effect of IT investments in one period on growth-related metrics in subsequent periods. We find that a superior IT infrastructure significantly reduces the cost of operations for high-growth firms in subsequent periods. In summary, the theory and empirical evidence presented in this paper point to an indirect but important contribution of the IT infrastructure to a firm's growth.
Keywords: business value of IT; firm growth; free cash flow; Tobin's q.
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#168 0.288 firms firm financial services firm's size examine new based result level including results industry important account does suggests characterize limited
#148 0.284 productivity information technology data production investment output investments impact returns using labor value research results evidence spillovers industries analysis gains
#182 0.155 percent sales average economic growth increasing total using number million percentage evidence analyze approximately does business flow annual book daily
#151 0.084 costs cost switching reduce transaction increase benefits time economic production transactions savings reduction impact services reduced affect expected optimal associated
#123 0.066 information strategy strategic technology management systems competitive executives role cio chief senior executive cios sis support organization officer position ceos