Author List: Kishore, Rajiv; Agrawal, Manish; Rao, H. Raghav;
Journal of Management Information Systems, 2004, Volume 21, Issue 3, Page 47-82.
This paper conducts a two-period dynamic analysis of sourcing mode choices for e-commerce projects implemented by large firms during 1999-2002. We differentiate e-commerce assets that are the focus of a sourcing decision in terms of whether they are in the growth or maturity stages. We also consider hybrid governance mechanisms, such as minority equity arrangements, as a potential sourcing mode in addition to the conventional distinction between insourcing (i.e.. hierarchical governance) and outsourcing (i.e., market governance). The rapid evolution in e-commerce technologies and their markets during this period allows us to test whether asset maturity plays any role in sourcing decisions. Results indicate that when the strategic intent of an e-commerce project is more business focused during the growth phase, hybrid governance is preferred over hierarchical governance for sourcing of e-commerce assets. Strategic intent is found not to influence sourcing mode choices during the technology/market maturity phase. Hierarchical governance is the preferred sourcing mode during the growth phase, when task complexity is high. For managing task complexity, as technologies and their markets mature, both hierarchical and hybrid governance modes become preferable to the market governance mode.
Keywords: asset life cycle; content analysis; e-commerce projects; e-commerce sourcing; governance forms; project strategic intent; project task complexity; sourcing determinants; sourcing modes; technology growth phase
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List of Topics

#47 0.229 outsourcing vendor client sourcing vendors clients relationship firms production mechanisms duration mode outsourced vendor's effort activities in-house managing technology domestic
#76 0.184 governance relational mechanisms bpo rights process coordination outsourcing contractual arrangements technology benefits view informal business formal exchange hybrid complementarity flexibility
#224 0.139 complexity task environments e-business environment factors technology characteristics literature affect influence role important relationship model organizational contingent actual map dimension
#176 0.125 e-commerce value returns initiatives market study announcements stock event abnormal companies significant growth positive using methodology investments period time initiative
#137 0.123 phase study analysis business early large types phases support provided development practice effectively genres associated different sensemaking including form technologies
#223 0.079 insurance companies growth portfolios intensity company life portfolio industry newly vulnerable terms composition operating implemented factors asset focus disaggregation choices
#135 0.056 project projects development management isd results process team developed managers teams software stakeholders successful complex develop contingencies problems greater planning