A Unified Model of Requirements Elicitation.

Author List: HICKEY, ANN M.; DAVIS, ALAN M.;
Journal of Management Information Systems, 2004, Volume 20, Issue 4, Page 65-84.
Effective requirements elicitation is essential to the success of software development projects. Many papers have been written that promulgate specific elicitation methods. A few model elicitation in general. However, none have yet modeled elicitation in a way that makes clear the critical role played by situational knowledge. This paper presents a unified model of the requirements elicitation process that emphasizes the iterative nature of elicitation as it transforms the current state of the requirements and the situation to an improved understanding of the requirements and, potentially, a modified situation. One meta-process of requirements elicitation, selection of an appropriate elicitation technique, is also captured in the model. The values of this model are: (1) an improved understanding of elicitation helps analysts improve their elicitation efforts and (2) as we improve our ability to perform elicitation, we improve the likelihood that systems we create will meet their intended customers' needs.
Keywords: requirements analysis; requirements elicitation; systems analysis
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#272 0.429 requirements analysts systems elicitation techniques analysis process technique understanding determination analyst acquisition interview development used semantic results knowledge structured effectiveness
#3 0.135 problems issues major involved legal future technological impact dealing efforts current lack challenges subsystem related highly present addressing likely recommendations
#191 0.132 model models process analysis paper management support used environment decision provides based develop use using help literature mathematical presented formulation
#20 0.066 procurement firms strategy marketing unified customers needs products strategies availability informedness proprietary purchase resonance policies open-source compatible competitors differentiation involve
#154 0.051 memory support organizations information organizational requirements different complex require development provides resources organization paper transactive depth process outside difficult breadth