The Influence of Business Managers' IT Competence on Championing IT.

Author List: Bassellier, Genevieve; Benbasat, Izak; Reich, Blaize Horner;
Information Systems Research, 2003, Volume 14, Issue 4, Page 317-336.
With the increased importance of IT in organizations, business managers are now expected to show stronger leadership in regard to its deployment of IT in organizations. This requires greater focus on their capability to understand and use IT resources effectively. This paper explores the concept of IT competence of business managers as a contributor to their intention to champion IT within their organizations. Based on the knowledge literature, IT competence is defined as "the set of IT-related knowledge and experience that a business manager possesses." The relationship between IT knowledge, IT experience, and championing IT is tested empirically using Structural Equation Modeling with LISREL. Four hundred and four business managers from two large insurance organizations were surveyed. Specific areas of IT knowledge and IT experience were first identified and the first half of the data set was utilized to assess the measurement properties of the instrument in a confirmatory analysis. The contribution of IT knowledge and IT experience to their intention to champion IT was assessed using the second half of the data set. The results show that IT knowledge and IT experience together explain 34% of the variance in managers' intentions to champion IT. Recommendations are given as to how organizations can enhance their business managers' IT knowledge and experience to achieve stronger IT leadership from line people.
Keywords: IT Competence;IT Knowledge;IT Experience;Championing IT;Measuring IT Competence
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#221 0.290 competence experience versus individual disaster employees form npd concept context construct effectively focus functionalities front-end knowledge-intensive stage explores set definition
#108 0.126 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#68 0.106 business units study unit executives functional managers technology linkage need areas information long-term operations plans mission large understand knowledge current
#88 0.103 managers managerial manager decisions study middle use important manager's appropriate importance context organizations indicate field experience management major organizational results
#263 0.098 instrument measurement factor analysis measuring measures dimensions validity based instruments construct measure conceptualization sample reliability development develop responses assess use
#245 0.086 knowledge sharing contribution practice electronic expertise individuals repositories management technical repository knowledge-sharing shared contributors novelty features peripheral share benefit seekers
#162 0.078 structural modeling scale equation implications economies large future framework perspective propose broad scope resulting identified leading analyzed second interviews analysis
#140 0.050 model use theory technology intention information attitude acceptance behavioral behavior intentions research understanding systems continuance models planned percent attitudes predict