Product-Based Workflow Design.

Author List: Reijers, Hajo A.; Limam, Selma; Aalst, Wil M. P. van der;
Journal of Management Information Systems, 2003, Volume 20, Issue 1, Page 229-262.
In manufacturing, the interaction between the design of a product and the process to manufacture this product is studied in detail. Consider, for example, material requirements planning (MRP) as part of current enterprise resource planning (ERP) systems, which is mainly driven by the bill of material (BOM). For information-intensive products such as insurances, and many other services, the workflow process typically evolves or is redesigned without careful consideration of the structure and characteristics of the product. In this paper, we present a method named product-based workflow design (PBWD). PBWD takes the product specification and three design criteria as a starting point, after which formal models and techniques are used to derive a favorable new design of the workflow process. The ExSpect tool is used to support PBWD. Finally, using a real case study, we demonstrate that a full evaluation of the search space for a workflow design may be feasible depending on the chosen design criteria and the specific nature of the product specifications.
Keywords: business process redesign; formal methods; process design; workflow systems; workflows
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#89 0.166 product products quality used characteristics examines role provide goods customization provides offer core sell key potential stronger insights design initial
#167 0.161 workflow tools set paper management specification command support formal implemented scenarios associated sequence large derived taxonomies called given systematic specifications
#270 0.128 design designs science principles research designers supporting forms provide designing improving address case little space criteria methods increasing synthesis designer
#44 0.095 approach analysis application approaches new used paper methodology simulation traditional techniques systems process based using proposed method present provides various
#69 0.092 process business reengineering processes bpr redesign paper research suggests provide past improvements manage enable organizations regarding focal cycle creating issues
#188 0.088 processes interaction new interactions temporal structure research emergent process theory address temporally core discussion focuses area underlying deep structures way
#251 0.081 implementation erp enterprise systems resource planning outcomes support business associated understanding benefits implemented advice key implementing scope functional post-implementation implementations