Information Technology Value Through Different Normative Lenses.

Author List: Lee, Byungtae; Menon, Nirup M.;
Journal of Management Information Systems, 2000, Volume 16, Issue 4, Page 99-119.
The influence of information technology (IT) investments on organizational performance is revisited. Bounded rationality, organizational controls, and political forces may constrain optimal selection of inputs and appropriate substitution between inputs. For example, firms may not be able to attain an optimal level of IT by substituting IT for labor (for reasons such as pressure from the labor union). Besides estimating a link between IT investments and firm output, this paper presents a study of the link between IT investment levels and the efficiency of processes.
Keywords: Allocative Efficiency; Information technology performance; Process Efficiency; Technical Efficiency
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#271 0.222 technology investments investment information firm firms profitability value performance impact data higher evidence diversification industry payoff return findings decisions greater
#93 0.153 performance results study impact research influence effects data higher efficiency effect significantly findings impacts empirical significant suggest outcomes better positive
#24 0.141 institutional pressures logic theory normative embedded context incumbent contexts forces inertia institutionalized environment pressure identify mimetic dominant coupling board newly
#148 0.092 productivity information technology data production investment output investments impact returns using labor value research results evidence spillovers industries analysis gains
#97 0.090 set approach algorithm optimal used develop results use simulation experiments algorithms demonstrate proposed optimization present analytical distribution selection number existing
#282 0.085 power perspective process study rational political perspectives politics theoretical longitudinal case social rationality formation construction shows multiple instead understanding fact
#35 0.066 technology organizational information organizations organization new work perspective innovation processes used technological understanding technologies transformation consequences perspectives use administrative economic