Lessons from the Early Adopters of Web Groupware.

Author List: Dennis, Allan R.; Pootheri, Sridar K.; Natarajan, Vijaya L.;

Journal of Management Information Systems, 1998, Volume 14, Issue 4, Page 65-86.

The Internet and World Wide Web hold many possibilities for virtual communities. In this paper we describe the development of a first-generation Web-groupware system called TCBWorks that enables anyone with a Web browser to use groupware. We discuss the design strategy, the overall design, and the technical architecture, and contrast it with other forms of groupware. We then discuss the results of a series of interviews with users in four organizations and a survey of sixty-nine organizations to better understand how organizations are using Web groupware and the advantages and disadvantages they encountered.

Keywords: adoption of information technology; groupware; Web groupware

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List of Topics

#296	0.206	collaboration support collaborative facilitation gss process processes technology group organizations engineering groupware facilitators use work tool address practitioners focused develop
#33	0.132	web site sites content usability page status pages metrics browsing design use web-based guidelines results implications portal loyalty navigability addition
#150	0.131	issues management systems information key managers executives senior corporate important importance survey critical corporations multinational managing interviews study results concerns
#43	0.111	architecture scheme soa distributed architectures layer discuss central difference coupled service-oriented advantages standard loosely table services classification layered included update
#49	0.068	adoption diffusion technology adopters innovation adopt process information potential innovations influence new characteristics early adopting set compatibility time initial current
#130	0.065	online users active paper using increasingly informational user data internet overall little various understanding empirical despite lead cascades help availability