A Group Support Systems Approach to Cognitive Mapping.

Author List: Sheetz, Steven D.; Tegarden, David P.; Kozar, Kenneth A.; Zigurs, Ilze;
Journal of Management Information Systems, 1994, Volume 11, Issue 1, Page 31-57.
Cognitive maps are valuable tools for understanding individual and group perceptions. But developing such maps is a resource-intensive activity. To reduce required resources, group support system (GSS) technology is proposed as an aid in uncovering cognitive maps. A GSS session was used to develop a cognitive map of users of object-oriented (OO) techniques perceptions of OO system complexity. Seven participants identified concepts and categories, categorized the concepts, rated category importance, and defined relationships between categories. The data collected and analyses performed provide the basis for a cognitive map of the participants' perceptions of OO system complexity. A comparison with similar individual cognitive mapping results supports further investigation of using the GSS approach for identifying perceptions of complexity.
Keywords: cognitive mapping; complexity; group support systems; object-oriented systems.
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#60 0.345 analysis techniques structured categories protocol used evolution support methods protocols verbal improve object-oriented difficulties analyses category benchmark comparison provided recognition
#233 0.211 group gss support groups systems brainstorming research process electronic members results paper effects individual ebs using used anonymity ideas discussion
#275 0.124 perceptions attitudes research study impacts importance perceived theory results perceptual perceive perception impact relationships basis significant positive reported common individuals
#287 0.117 design systems support development information proposed approach tools using engineering current described developing prototype flexible built architecture environment integrated designing
#205 0.108 cognitive style research rules styles human individual personality indicates stopping users composition analysis linguistic contextual certain differences preferred theoretical activity