Coordination Challenges in a Computer- Supported Meeting Environment.

Author List: Horton, Marjorie; Biolsi, Kevin;
Journal of Management Information Systems, 1993, Volume 10, Issue 3, Page 7/24/2017.
In this study we observed the coordination activities of groups collaboratively writing in a low-structure computer-supported meeting room. We used video analyses of the sessions to identify well-coordinated and poorly coordinated groups. Through user questionnaires, group members evaluated their work processes and products as well as the computer-supported environment. Writing experts independently rated the quality of the groups' final documents. We discovered that quality of coordination was strongly tied to groups' evaluations of their work processes, work products, and tools. Well-coordinated groups tended to be more efficient than poorly coordinated groups although we observed no differences in the quality of their documents. We also identify what coordination strategies lead to effective group work and offer suggestions for additional tools to facilitate coordination.
Keywords: collaborative writing; computer-supported cooperative work; computer-supported meeting room; coordination; group work.
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#257 0.335 group support groups meeting gdss decision systems meetings technology study electronic ems task process communication computer-supported outcomes quality consensus face-to-face
#265 0.210 collaborative groups feedback group work collective individuals higher effects efficacy perceived tasks members environment writing experiment did task intelligence compared
#256 0.164 coordination mechanisms work contingencies boundaries temporal coordinating vertical associated activities different coordinate suggests dispersed coordinated horizontal relative demand spatial hours
#81 0.078 applications application reasoning approach cases support hypertext case-based prototype problems consistency developed benchmarking described efficient practical address activity demonstrate effective
#106 0.068 integration present offer processes integrating current discuss perspectives related quality literature integrated benefits measures potential regarding issues finally taken propose
#299 0.068 office document documents retrieval automation word concept clustering text based automated created individual functions major approach operations prototype identify report