A Method to Identify Candidates for Knowledge Acquisition.

Author List: Stein, Eric W.;
Journal of Management Information Systems, 1992, Volume 9, Issue 2, Page 161-178.
The purpose of this work is to introduce a systematic method for identifying expertise (knowledge identification). The technique, borrowed from the social sciences and known as network analysis, may be used to identify human experts as well as documented sources of knowledge within organizational settings. Network analysis is simple to administer, cost-effective, and complements interview methods. Following a discussion of the theory underlying the technique, its application in a field setting is demonstrated. The results are checked against what would be expected due to chance, and cross-validated through interviews. To ensure the efficacy of the method, knowledge identification at a second site is briefly described. The work closes with some ideas for future management information systems research using network analysis.
Keywords: expert systems; knowledge acquisition; knowledge engineering; knowledge identification; network analysis.
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#147 0.277 process problem method technique experts using formation identification implicit analysis common proactive input improvements identify traditional stages identifying explicit setting
#53 0.138 knowledge application management domain processes kms systems study different use domains role comprehension effective types draw scope furthermore level levels
#249 0.099 network networks social analysis ties structure p2p exchange externalities individual impact peer-to-peer structural growth centrality participants sharing economic ownership embeddedness
#220 0.075 research study different context findings types prior results focused studies empirical examine work previous little knowledge sources implications specifically provide
#287 0.057 design systems support development information proposed approach tools using engineering current described developing prototype flexible built architecture environment integrated designing
#255 0.051 mis management article resources sciences developing organization future recommendations procedures informing organizational assessment professional groups area improving conference evaluate activity