Dispersed Group Decision Making Using Nonsimultaneous Computer Conferencing: A Report of Research.

Author List: Smith, Jill Y.; Vanecek, Michael T.;
Journal of Management Information Systems, 1990, Volume 7, Issue 2, Page 71-92.
A quasi-experiment was conducted in the field to compare the decision-making process for groups using a nonsimultaneous computer conferencing (NCC) system with similar groups using face-to-face (FTF) communication. Groups of five participants performed group decision making using a general knowledge task. Group members searched for the solution by sharing information and generating alternatives. The participants were professional workers from several different organizations. The results of the study suggest that groups using the NCC system were significantly less effective than FTF groups in solving the problem. NCCs shared less information, were less comprehensive in considering all aspects of the decision-making task, and made less progress toward the perceived decision goal.
Keywords: computer conferencing; Group decision support systems; interpersonal communication; nonsimultaneous computer conferencing; task-oriented decision making; teleconferencing
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#257 0.414 group support groups meeting gdss decision systems meetings technology study electronic ems task process communication computer-supported outcomes quality consensus face-to-face
#8 0.142 decision making decisions decision-making makers use quality improve performance managers process better results time managerial task significantly help indicate maker
#86 0.134 methods information systems approach using method requirements used use developed effective develop determining research determine assessment useful series critical existing
#51 0.066 results study research experiment experiments influence implications conducted laboratory field different indicate impact effectiveness future participants evidence test controlled involving
#31 0.063 problem problems solution solving problem-solving solutions reasoning heuristic theorizing rules solve general generating complex example formulation heuristics effective given finding
#245 0.062 knowledge sharing contribution practice electronic expertise individuals repositories management technical repository knowledge-sharing shared contributors novelty features peripheral share benefit seekers
#9 0.055 using subjects results study experiment did conducted task time used experienced use preference experimental presented decision-making empirical significantly effects better