THE FORMATION AND VALUE OF IT-ENABLED RESOURCES: ANTECEDENTS AND CONSEQUENCES OF SYNERGISTIC RELATIONSHIPS.

Author List: Nevo, Saggi; Wade, Michael R.;
MIS Quarterly, 2010, Volume 34, Issue 1, Page 163-183.
This paper informs the literature on the business value of information technology by conceptualizing a path from IT assets--that is, commodity-like or off-the-shelf information technologies--to sustainable competitive advantage. This path suggests that IT assets can play a strategic role when they are combined with organizational resources to create IT-enabled resources. To the extent that relationships between IT assets and organizational resources are synergistic, the ensuing IT-enabled resources are capable of positively affecting firms' sustainable competitive advantage via their improved strategic potential. This is an important contribution since IT-related organizational benefits have been hard to demonstrate despite attempts to study them through a variety of methods and theoretical lenses. This paper synthesizes systems theory and the resource-based view of the firm to build a unified conceptual model linking IT assets with firm-level benefits. Several propositions are derived from the model and their implications for IS research and practice are discussed.
Keywords: Business value of IT; compatibility; emergent capabilities; integration effort; IT-enabled resources; resource-based view of the firm; strategic potential; synergy; systems theory
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#59 0.353 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#292 0.195 information research literature systems framework review paper theoretical based potential future implications practice discussed current concept propositions findings provided extant
#36 0.144 competitive advantage strategic systems information sustainable sustainability dynamic opportunities capabilities environments environmental turbulence turbulent dynamics key quest create sustained ability
#226 0.063 models linear heterogeneity path nonlinear forecasting unobserved alternative modeling methods different dependence paths efficient distribution probabilities demonstrate observed heterogeneous probability
#35 0.058 technology organizational information organizations organization new work perspective innovation processes used technological understanding technologies transformation consequences perspectives use administrative economic
#143 0.058 value business benefits technology based economic creation related intangible cocreation assessing financial improved key economics assess question created create understanding
#161 0.058 role relationship positively light important understanding related moderating frequency intensity play stronger shed contribution past considered maintenance effort effect specifically