VITAL SIGNS FOR VIRTUAL TEAMS: AN EMPIRICALLY DEVELOPED TRIGGER MODEL FOR TECHNOLOGY ADAPTATION INTERVENTIONS.

Author List: Thomas, Dominic M.; Bostrom, Robert P.;
MIS Quarterly, 2010, Volume 34, Issue 1, Page 115-142.
This study explores how team leaders sense the need for technology adaptation intervention in distributed, computer-mediated ("virtual") teams. Analysis and coding of critical incident data collected in interviews of practicing leaders produce a five-trigger model including (1) external constraint, (2) internal constraint, (3) information and communication technology (ICT) inadequacy, (4) ICT knowledge, skills, and abilities inadequacy, and (5) trust and relationship inadequacies. The resulting five-trigger model provides several key contributions including (1) a diagnostic tool for examining real, multi-trigger team technology adaptation contexts, enabling better leader training and evaluation as well as improved research on team technology adaptation and interventions and (2) a better understanding of the relationship between the technology structure strength indicators in adaptive structuration theory and the need for team technology adaptation intervention.
Keywords: critical incident technique; empirical research; IS development teams; leadership; project management; virtual teams
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#155 0.174 technology research information individual context acceptance use technologies suggests need better personality factors new traits telemedicine adoption examined does management
#108 0.172 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#87 0.151 team teams virtual members communication distributed performance global role task cognition develop technology involved time individual's affects project geographically individuals
#230 0.135 adaptation patterns transition new adjustment different critical occur manner changes adapting concept novel temporary accomplish experience period managers transitions frequency
#272 0.073 requirements analysts systems elicitation techniques analysis process technique understanding determination analyst acquisition interview development used semantic results knowledge structured effectiveness
#2 0.058 leadership leaders effective leader roles authority assume slow responsibility structure recognize responsibilities look size inevitable attain trend held articulate dominate
#158 0.051 capital social ict communication rural icts cognitive society information well-being relational india societal empirically create develop disadvantaged technologies explore china