Research Report. Learning from Goal-Directed Error Recovery Strategy.

Author List: Sein, Maung K.; Santhanam, Radhika;

Information Systems Research, 1999, Volume 10, Issue 3, Page 276.

Research on training has traditionally viewed errors made by trainees as detrimental to learning. A great deal of effort has been devoted to finding effective ways of preventing errors from occurring during training. Recently, some researchers have adopted a different perspective: that errors may provide a learning opportunity for trainees. What has been investigated less is the specific mechanism through which errors can foster learning. The objective of our research was to investigate and possibly reconcile these differing viewpoints by examining the error recovery process. We found that, in some situations, errors enhance learning when the trainee adopts an error recovery process that emphasizes the goal structure of the task. We suggest several ways of coaching trainees in training sessions to adopt such error recovery strategies.

Keywords: End-User Learning; Error Management; Errors; GOMS; Human-Computer Interaction; Training

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List of Topics

#96	0.339	errors error construction testing spreadsheet recovery phase spreadsheets number failures inspection better studies modules rate replicated detection correction optimal discovering
#14	0.271	training learning outcomes effectiveness cognitive technology-mediated end-user methods environments longitudinal skills performance using effective method e-learning web-based basic ability learn
#188	0.148	processes interaction new interactions temporal structure research emergent process theory address temporally core discussion focuses area underlying deep structures way
#10	0.090	strategies strategy based effort paper different findings approach suggest useful choice specific attributes explain effective affect employ particular online control