THE CONTINGENT EFFECTS OF TRAINING, TECHNICAL COMPLEXITY, AND TASK INTERDEPENDENCE ON SUCCESSFUL INFORMATION SYSTEMS IMPLEMENTATION.

Author List: Sharma, Rajeev; Yetton, Philip;
MIS Quarterly, 2007, Volume 31, Issue 2, Page 219-238.
Research has investigated the main effect of training on information systems implementation success. However, empirical support for this model is inconsistent. We propose a contingent model in which the effect of training on IS implementation success is a function of technical complexity and task interdependence. A meta-analysis of the literature finds strong support for the model, explaining the inconsistent findings reported in the literature. Implications for theory and practice are discussed.
Keywords: IS implementation; IS success; meta-analysis; task interdependence; technical complexity; Training; transactive memory
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#198 0.272 factors success information critical management implementation study factor successful systems support quality variables related results key model csf importance determinants
#285 0.259 effects effect research data studies empirical information literature different interaction analysis implications findings results important set large provide using paper
#224 0.181 complexity task environments e-business environment factors technology characteristics literature affect influence role important relationship model organizational contingent actual map dimension
#14 0.076 training learning outcomes effectiveness cognitive technology-mediated end-user methods environments longitudinal skills performance using effective method e-learning web-based basic ability learn
#119 0.067 implementation systems article describes management successful approach lessons design learned technical staff used effort developed organization experiences large managing discusses