A SENDER-RECEIVER FRAMEWORK FOR KNOWLEDGE TRANSFER.

Author List: Lin, Lihui; Geng, Xianjun; Whinston, Andrew B.;
MIS Quarterly, 2005, Volume 29, Issue 2, Page 197-219.
The shift to more distributed forms of organizations and the prevalence of interorganizational relationships have led to an increase in the transfer of knowledge between parties with asymmetric and incomplete information about each other. Because of this asymmetry and incompleteness, parties seeking knowledge may not be able to identify qualified knowledge providers, and the appropriate experts may fail to be motivated to engage in knowledge transfer. We propose a sender-receiver framework for studying knowledge transfer under asymmetric and/or incomplete information. We outline four types of information structures for knowledge transfer, and focus on the sender-advantage asymmetric information structure and the symmetric incomplete information structure. We develop formal game-theoretical models, show how information incompleteness and asymmetry may negatively influence knowledge transfer, and propose solutions to alleviate these negative impacts. Implications for knowledge transfer research and practice are also discussed.
Keywords: asymmetric information; incomplete information; knowledge management; Knowledge transfer; sender-receiver game
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#144 0.276 knowledge transfer management technology creation organizational process tacit research study organization processes work organizations implications practice explicit models consultants transfers
#70 0.215 contract contracts incentives incentive outsourcing hazard moral contracting agency contractual asymmetry incomplete set cost client parties examine effort structures double
#225 0.129 information environment provide analysis paper overall better relationships outcomes increasingly useful valuable available increasing greater regarding levels decisions viewed relative
#222 0.123 research researchers framework future information systems important present agenda identify areas provide understanding contributions using literature studies paper potential review
#277 0.098 structure organization structures organizational centralized decentralized study organizations forms decentralization processing communication sharing cbis activities appropriate provide identify organizing communications