THE CONTINGENT EFFECTS OF MANAGEMENT SUPPORT AND TASK INTERDEPENDENCE ON SUCCESSFUL INFORMATION SYSTEMS IMPLEMENTATION.

Author List: Sharma, Rajeev; Yetton, Philip;

MIS Quarterly, 2003, Volume 27, Issue 4, Page 533-555.

Management support is considered to be a critical factor in the successful implementation of information systems innovations. The literature suggests a complex relationship between management support and implementation success. However, the empirical literature typically hypothesizes and tests a simple main-effects model. Drawing upon the role of the institutional context and metastructuration actions, we propose a contingent model in which task interdependence moderates the effect of management support on implementation success. A meta-analysis of the empirical literature provides strong support for the model and begins to explain the wide variance in empirical findings. Implications for theory and practice are discussed.

Keywords: contingency models; IS implementation; IS success; IS utilization; management support; meta-analysis; task interdependence

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#198	0.382	factors success information critical management implementation study factor successful systems support quality variables related results key model csf importance determinants
#108	0.213	model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#285	0.199	effects effect research data studies empirical information literature different interaction analysis implications findings results important set large provide using paper
#224	0.070	complexity task environments e-business environment factors technology characteristics literature affect influence role important relationship model organizational contingent actual map dimension