A RESOURCE-BASED PERSPECTIVE ON INFORMATION TECHNOLOGY CAPABILITY AND FIRM PERFORMANCE: AN EMPIRICAL INVESTIGATION.

Author List: Bharadwaj, Anandhi S.;

MIS Quarterly, 2000, Volume 24, Issue 1, Page 169-196.

The resource-based view of the firm attributes superior financial performance to organizational resources and capabilities. This paper develops the concept of IT as an organizational capability and empirically examines the association between IT capability and firm performance. Firm-specific IT resources are classified as IT infrastructure, human IT resources, and IT-enabled intangibles. A matched-sample comparison group methodology and publicly available ratings are used to assess IT capability and firm performance. Results indicate that firms with high IT capability tend to outperform a control sample of firms on a variety of profit and cost-based performance measures.

Keywords: IT capability; IT resources; resource-based theory; firm performance

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List of Topics

#59	0.598	capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study value infrastructure results organizational model
#114	0.066	performance firm measures metrics value relationship firms results objective relationships firm's organizational traffic measure market study improve accounting measuring aggregate