MIS Quarterly, 1999, Volume 23,
Issue 3, Page 305-305.
This article comments on a study looking at the value of information technology employees outside of the IT department and how they contribute to the health of companies in many ways. The authors of the study believe that IT professionals are often overlooked as sources of innovation in companies and look at organizational mechanisms which have an impact on the propensity to innovate in IT. They studied several aspects of IT including planning, advisory boards, customer support units and more. Using evidence from both a Delphi study of a group of senior managers and a field study of three medium-sized organizations, the authors demonstrated that all but the first of their 14 named mechanisms have statistically discernible impacts on innovation.