Measuring the Extent of EDI Usage in Complex Organizations: Strategies and Illustrative Examples.

Author List: Massetti, Brenda; Zmud, Robert W.;
MIS Quarterly, 1996, Volume 20, Issue 3, Page 331-345.
As interest into the nature and value of Electronic Data interchange (EDI) within organizations continues to grow, it becomes increasingly desirable to establish a tactical linkage between the strategic value of EDI and observed operational benefits. This article provides such a tactical linkage by presenting an approach to EDI measurement consisting of four facets: volume, diversity, breadth and depth of a firm's EDI initiatives. Each of these facets is defined and then described through its application within the contexts of seven case sites, where each case site represents a strategic business unit having a long, successful history of EDI use. The article concludes with suggestions for both practice and research.
Keywords: EDI; information systems measurement; information systems usage; interorganizational information systems
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List of Topics

#101 0.223 edi electronic data interchange b2b exchange exchanges interorganizational partners adoption transaction trading supplier factors business suppliers impact network commerce efficiency
#77 0.143 information systems paper use design case important used context provide presented authors concepts order number various underlying implementation framework nature
#231 0.139 information management data processing systems corporate article communications organization control distributed department capacity departments major user hardware cost applications expansion
#154 0.111 memory support organizations information organizational requirements different complex require development provides resources organization paper transactive depth process outside difficult breadth
#68 0.102 business units study unit executives functional managers technology linkage need areas information long-term operations plans mission large understand knowledge current
#153 0.064 usage use self-efficacy social factors individual findings influence organizations beliefs individuals support anxiety technology workplace key outcome behavior contextual longitudinal
#78 0.058 planning strategic process management plan operational implementation critical used tactical effectiveness number identified activities years effective developed issues empirical plans
#143 0.051 value business benefits technology based economic creation related intangible cocreation assessing financial improved key economics assess question created create understanding