Assessing IT Usage: The Role of Prior Experience.

Author List: Taylor, Shirley; Todd, Peter;

MIS Quarterly, 1995, Volume 19, Issue 4, Page 561-570.

This article presents a study that looked at experienced and inexperienced potential users of an information technology (IT) system in a student information resource center to compare the usage of the groups and to look at the paths they took in gathering the knowledge they sought. The study hoped to discover differences in usage that would suggest ways to manage the implementation of IT systems. The methodology of the study is presented. The study found that perceived usefulness was the strongest predictor of intention for the inexperienced group while experienced users had an emphasis on behavioral control.

Keywords: IT usage; user experience; Technology Acceptance Model

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List of Topics

#99	0.243	perceived usefulness acceptance use technology ease model usage tam study beliefs intention user intentions users behavioral perceptions determinants constructs studies
#9	0.233	using subjects results study experiment did conducted task time used experienced use preference experimental presented decision-making empirical significantly effects better
#65	0.177	article information author discusses comments technology paper presents states explains editor's authors issue focuses topics include suggests systems role editorial
#251	0.136	implementation erp enterprise systems resource planning outcomes support business associated understanding benefits implemented advice key implementing scope functional post-implementation implementations
#157	0.058	evaluation effectiveness assessment evaluating paper objectives terms process assessing criteria evaluations methodology provides impact literature potential important evaluated identifying multiple