Author List: Seddon, Peter B.;
Information Systems Research, 1997, Volume 8, Issue 3, Page 240.
DeLone and McLean's (1992) comprehensive review of different information system success measures concludes with a model of "temporal and causal" interdependencies between their six categories of IS Success. After working with this model for some years, it has become apparent that the inclusion of both variance and process interpretations in their model leads to so many potentially confusing meanings that the value of the model is diminished. Because of the confusion that this overloading of meanings can cause, this paper presents and justifies a respecified and slightly extended version of DeLone and McLean's model.
Keywords: IS Effectiveness; IS Evaluation; IS Success; IS Use
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#286 0.469 success model failure information impact variables failures delone suggested dimensions mclean reasons variable finally categories years recommendations benefits studies identify
#147 0.123 process problem method technique experts using formation identification implicit analysis common proactive input improvements identify traditional stages identifying explicit setting
#51 0.050 results study research experiment experiments influence implications conducted laboratory field different indicate impact effectiveness future participants evidence test controlled involving