Tailoring Database Training for End Users.

Author List: Ahrens, Judith D.; Sankar, Chetan S.;
MIS Quarterly, 1993, Volume 17, Issue 4, Page 419-439.
Lack of familiarity with database design methods could prevent many end users from effectively implementing their database management system packages. An inexpensive solution would be for end users to learn required database design skills from software tutors tailored to their needs. This research describes two tutors developed to teach these skills to end users. The tutors were based on a modified Entity-Relationship database design method. They improved an end user's natural learning process by incorporating design principles and facilitators. Empirical comparison of the tutors tested the teaching effectiveness of the facilitators. The results lead to recommendations for closing the gap between skills required and skills learned by end users in database design. Development of tutors that teach specific database design skills irrespective of the software package used in implementation has important implications for practitioners and researchers.
Keywords: cognitive skill acquisition; database design; End-user training; software tutors
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#134 0.196 users end use professionals user organizations applications needs packages findings perform specialists technical computing direct future selection ability help software
#281 0.136 database language query databases natural data queries relational processing paper using request views access use matching automated semantic based languages
#72 0.126 skills professionals skill job analysts managers study results need survey differences jobs different significantly relative required motivation programmers technical factors
#152 0.121 software development process performance agile processes developers response tailoring activities specific requirements teams quality improvement outcomes productivity improve fit maturity
#270 0.113 design designs science principles research designers supporting forms provide designing improving address case little space criteria methods increasing synthesis designer
#119 0.103 implementation systems article describes management successful approach lessons design learned technical staff used effort developed organization experiences large managing discusses
#14 0.085 training learning outcomes effectiveness cognitive technology-mediated end-user methods environments longitudinal skills performance using effective method e-learning web-based basic ability learn
#12 0.071 students education student course teaching schools curriculum faculty future experience educational university undergraduate mba business technologies graduate courses programs subjects