EPRINET: Leveraging Knowledge in the Electric Utility Industry.

Author List: Mann, Marina M.; Rudman, Richard L.; Jenckes, Thomas A.; McNurlin, Barbara C.;

MIS Quarterly, 1991, Volume 15, Issue 3, Page 402-421.

This article describes the use of information technology to leverage knowledge--knowledge in the form of pioneering research and development work in the electric utility industry, managed by the Electric Power Research Institute (EPRI). EPRI is the R&D consortium for the U.S. electric utility industry. In 1984, EPRI embarked on building EPRINET, a state-of-the-art electronic communication and delivery system. This effort coincided with EPRI expanding its mission to encompass not only management of R&D projects but also delivery of its information and expertise. This article describes the lessons that EPRI has learned about managing such a large systems effort while the organization is in the midst of making cultural changes. INSET: Anchor services..

Keywords: application of information technology; electronic mail; management of information systems; re-engineering business processes

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#119	0.258	implementation systems article describes management successful approach lessons design learned technical staff used effort developed organization experiences large managing discusses
#245	0.154	knowledge sharing contribution practice electronic expertise individuals repositories management technical repository knowledge-sharing shared contributors novelty features peripheral share benefit seekers
#271	0.087	technology investments investment information firm firms profitability value performance impact data higher evidence diversification industry payoff return findings decisions greater
#252	0.051	management practices technology information organizations organizational steering role fashion effective survey companies firms set planning focus committees executives managing committee
#279	0.050	field work changes new years time change major period year end use past early century half traditional areas established strong