Executive Involvement and Participation in the Management of Information Technology.

Author List: Jarvenpaa, Sirkka L.; Ives, Blake;
MIS Quarterly, 1991, Volume 15, Issue 2, Page 205-227.
Executive support is often prescribed as critical for fully tapping the benefits of information technology (IT). However, few investigations have attempted to determine what type of executive support is likely or organizationally appropriate. This article puts forward alternative models of executive support. The models are tested by examining chief executive officers' behaviors in and perceptions of IT activities. CEOs and information systems executives are surveyed and further data collected from industry handbooks and from chairmen's annual letters to shareholders. The results suggest that executive involvement (a psychological state) is more strongly associated with the firm's progressive use of IT than executive participation (actual behaviors) in IT activities. Executive involvement is influenced by a CEO's participation, prevailing organizational conditions, and the executive's functional background. CEO's perceptions about the importance of IT in their firms were generally positive, although they participated in IT activities rather infrequently.
Keywords: annual report methodology; CEOs; executive support; information systems managers; information systems success; Management of information systems; survey research
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#123 0.244 information strategy strategic technology management systems competitive executives role cio chief senior executive cios sis support organization officer position ceos
#269 0.184 participation activities different roles projects examined outcomes level benefits conditions key importance isd suggest situations contextual furthermore benefit levels focus
#85 0.169 executive information article systems presents eis executives overview computer-based scanning discusses investigation support empirical robert executive's keys richard managerial chief
#108 0.143 model research data results study using theoretical influence findings theory support implications test collected tested based empirical empirically context paper
#198 0.090 factors success information critical management implementation study factor successful systems support quality variables related results key model csf importance determinants