MIS Quarterly, 1990, Volume 14,
Issue 2, Page 217-231.
The article discusses some factors that may influence the information systems (IS) manager's perceptions of key issues. The article features a study based on data collected from 43 Australian IS managers and describes the information scanning behavior of IS executives. The study found that IS managers who have two-way communication with the chief executive officer (CEO) rate IS strategic planning as less critical and IS managers tend to scan sources that are close to the industry, and they are most influenced by their peers. The findings suggest that IS managers need to be more aware of the necessity to match the ambiguity of a message with its method of transmission and they should broaden their scanning if they wish to find new opportunities for exploiting information systems technology.
Keywords: IS management;scanning;organizational communication;key issues