Understanding the Information Content in MIS Management Tools.

Author List: Kydd, Christine T.;
MIS Quarterly, 1989, Volume 13, Issue 3, Page 277-290.
This article suggests that failure to address the uncertainty and equivocality that exist during the development and implementation of a new management information system is a major reason why projects fail. Uncertainty and equivocality occur naturally at different intensities in the various stages of the systems development life cycle. They can also be introduced into the situation based on the level of technology of the new system. Specific management tools that can be effective for reducing uncertainty, resolving equivocality, or both, are presented and evaluated according to the capability of each for eliminating such conditions. General guidelines concerning application of the framework are provided for managers.
Keywords: communication; communication tools; equivocality; information processing; MIS failures; uncertainty
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List of Topics

#206 0.198 multimedia voice presentation impression text biased bias image cue formats equivocality understanding present effective objects condition provide presentations images desire
#63 0.159 mis problems article systems management edp managers organizations ;br> data survey application examines need experiences recent organization reports departments oriented
#240 0.128 systems information management development presented function article discussed model personnel general organization described presents finally computer-based role examined functional components
#90 0.110 development life cycle prototyping new stages routines stage design experiences traditional time sdlc suggested strategies rapid effort integrated needs techniques
#165 0.082 uncertainty contingency integration environmental theory data fit key using model flexibility perspective environment perspectives high conditions processing examine issue uncertain
#200 0.067 banking bank multilevel banks level individual implementation analysis resistance financial suggests modeling group large bank's services levels national data early