Critical Success Factors for Information Center Managers.

Author List: Magal, Simha R.; Carr, Houston H.; Watson, Hugh J.;

MIS Quarterly, 1988, Volume 12, Issue 3, Page 413-425.

A stage hypothesis for information centers (ICs) is proposed and 26 critical success factors (CSFs) for IC managers are investigated. Based on 311 responses from IC managers, support is found for the proposed stages and information is provided about the importance of the CSFs. A principal components analysis is performed on the 26 CSFs which identifies five composite CSFs: (1) commitment to the IC concept; (2) quality of IC support services; (3) facilitation of end-user computing; (4) role clarity; and (5) coordination of end-user computing. Statistical tests show that the importance of these composite CSFs tend to vary among themselves but is relatively constant individually across the IC stages.

Keywords: critical success factors; Information center; management of information systems; stages of growth

Algorithm:

List of Topics

#198	0.502	factors success information critical management implementation study factor successful systems support quality variables related results key model csf importance determinants
#248	0.209	computing end-user center support euc centers management provided users user services organizations end satisfaction applications article ibm step field policies
#241	0.073	information stage stages venture policies ewom paper crowdfunding second influence revelation funding cost important investigation ventures session studied electronic multiple
#287	0.053	design systems support development information proposed approach tools using engineering current described developing prototype flexible built architecture environment integrated designing
#218	0.050	role roles gender differences women significant play age men plays sample differ played vary understand critical greater implications relatively offered